Abstract

For the past year, remote work has been basically the only option for some businesses. If the pandemic has proven anything, it is that all of our preconceived notions of remote work being impossible for certain industries and sectors are simply not true. Most businesses can leverage remote work in some capacity, so in a post-COVID world, it is your responsibility as a business owner to act on the many benefits that remote work can pose for organizations like yours.

The Challenges of Remote Work

Let’s discuss some of the challenges of remote work, as well as how technology can help you address them.

Staying Connected

It’s one thing when you can just pop over to someone’s office and pick their brain about something on the spot, or turn around and ask a coworker a question. It’s another when you are in two different locations and physically separated from one another. Staying connected in the ways that matter—building community, rapport, and healthy working relationships—proves to be difficult in an online environment.

Data Access

Many employees have multiple devices, like company-issued smartphones, laptops, and of course, their work desktops. Files might be spread out across these devices, and if the employee is out of the office with no way to access important files, there is a chance that work might not get done. Therefore, staying connected to important documents and files is incredibly important when out of the office.

Security

One of the biggest pain points of businesses when working outside the safety of the office is security. Without the protections of the in-house network, who knows what threats could target your employees’ devices—devices that might not have security solutions installed on them. It’s critical that you take this into consideration when planning your approach to remote work.

Technology to Address These Challenges

As usual, technology offers several solutions to the above dilemmas. Here are some ways that modern technology solutions can help you keep your organization running in the face of remote work.

Voice over IP

Having an all-in-one communication platform like VoIP is a great way to stay connected while out of the office. VoIP lets you use an Internet connection to do everything you would normally do with your in-house telephone system, plus more. Some VoIP solutions also have video and IM chat functionality, giving you and your team more ways to stay connected even while out of the office.

Cloud Computing

Wouldn’t it be great if all of your business’ important data and information could be found in a place where you can access it on any approved device, be it a laptop, desktop, or mobile device? The cloud allows your organization to do just that by taking advantage of an online environment for everything from application hosting to data storage. The possibilities for how your business can use the cloud are quite limitless.

Virtual Private Network

To aid in network security while working remotely, you can use a virtual private network, or VPN, to securely connect to your in-house network. What this does is encrypts data traveling to and from a device, keeping it secure from any prying eyes. This is especially important for employees who might have to work in public locations due to disruptive home lives or travel.

Let Us Help!

Implementing technology that helps your business be successful in and out of the office is critical to staying competitive in today’s economy. To this end, a managed service provider like NetMGM can help your organization implement the best tools on the market. To learn more, reach out to us at 888-748-2525.

ABOUT THE AUTHOR

3 Challenges (and Solutions) Posed by Remote Work

Rafiq Masri

With over 25 years of experience in Information Technology, Rafiq is one of the most accomplished, versatile and certified engineer in the field. He has spent the past 2 ½ decades administering and supporting a wide range of clients and has helped position Network Management, Inc. as a leader in the IT Managed Services space.

Rafiq has built a reputation for designing, building and supporting top notch IT infrastructures to match the business objectives and goals of his clients.

Embracing the core values of integrity, innovation, and reliability, Rafiq has a very loyal client base with some customer relationships dating back 20+ years.

Rafiq holds a bachelor’s degree in Mechanical Engineering from the University of Michigan and has completed graduate programs in Software Engineering and Business at Harvard and George Mason University. Rafiq is a former founder and CEO of Automation, Inc. in Ann Arbor, Michigan as well as a valued speaker on entrepreneurship and technology at industry events such as ExpoTech and others.