Abstract
In business today, productivity is one of the most focused-upon metrics out there. One of the most effective ways for businesses to optimize their productivity is by taking advantage of some of the value that managed services provide. To kick off our blog series on how managed services can be a valuable addition to any business, we’re looking at how being proactive can protect this productivity.
What are Managed Services, Anyways?
Managed services are a particular approach to IT support that focuses on proactively resolving issues before they can have any impact on a business’ operations. This is how managed services stand out from other forms of IT support (including your in-house resources),
This proactivity is how managed services can so effectively maintain a business’ operations. Other options will resolve issues once they have already taken root and caused difficulties, but with a managed service agreement, there is every effort to catch these issues ahead of time and prevent issues from impacting the business at all. This is possible thanks to a managed service provider’s solution set, which remotely monitor systems to catch and prevent operational issues before they cause problems.
This early action is exactly what makes managed services so valuable – the fewer issues that actually impact the technology your employees use, the less of an impact issues will have to your overall productivity.
This Proactivity is the Value Behind Managed Services
Now, consider how quickly business can be conducted today, and how that influences your clients’ and customers’ decisions. Unless you function in an exceptionally niche industry, you aren’t their only option to get what they need… especially with the Internet. This means that you really can’t afford to be out of commission for any length of time. Working with a managed service provider like us means you will have more operational time to spend serving your clients and customers.
We can help you accomplish this and more. Give NetMGM a call at 888-748-2525 to schedule a consultation today. Don’t miss the rest of this series, coming soon!
ABOUT THE AUTHOR
Rafiq Masri
With over 25 years of experience in Information Technology, Rafiq is one of the most accomplished, versatile and certified engineer in the field. He has spent the past 2 ½ decades administering and supporting a wide range of clients and has helped position Network Management, Inc. as a leader in the IT Managed Services space.
Rafiq has built a reputation for designing, building and supporting top notch IT infrastructures to match the business objectives and goals of his clients.
Embracing the core values of integrity, innovation, and reliability, Rafiq has a very loyal client base with some customer relationships dating back 20+ years.
Rafiq holds a bachelor’s degree in Mechanical Engineering from the University of Michigan and has completed graduate programs in Software Engineering and Business at Harvard and George Mason University. Rafiq is a former founder and CEO of Automation, Inc. in Ann Arbor, Michigan as well as a valued speaker on entrepreneurship and technology at industry events such as ExpoTech and others.