IT Support

Break Your Break/Fix Cycle

Break Your Break/Fix Cycle

There are generally two approaches to technology maintenance. One of them addresses issues as they appear, and the other involves addressing possible issues before they become operational problems. How does your business go about technology maintenance? If it’s the first, also known as “break-fix” IT, then you are going about things the wrong way and leaving a ton of savings...

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What’s Wrong With Business IT Support?

What’s Wrong With Business IT Support?

Working in IT for any length of time will make you understand that it isn’t just novice workers that have trouble with their computers. In truth, about seven out of ten people can’t diagnose and fix simple IT problems. With that truth, it’s evident that any business that relies on IT, or at least on the productivity of people who...

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Managed IT Services Brings A Lot of Value

Managed IT Services Brings A Lot of Value

  • By Rafiq Masri
  • October 11, 2021
  • Business

When it comes to your business technology, you shouldn’t settle for anything less than the best. Unfortunately, technology is one facet of running a company where many business owners feel they have the least amount of control, perhaps due to its many moving parts and overwhelming complexity. The question becomes one of how you want to approach managing your business’...

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Murphy’s Law Makes It Easy to See the Value of Managed Services

Murphy’s Law Makes It Easy to See the Value of Managed Services

No one likes to imagine the worst-case scenario, but as a responsible business owner, you have no choice but to see the bad before the good. After all, the investments that you make in the future of your organization mean nothing if you have no power to preserve it in the event of unfortunate circumstances. Due to the nature of...

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Unpacking the True Value of Managed IT Services

Unpacking the True Value of Managed IT Services

Small businesses are often in a precarious position with technology management, struggling with budgeting and acquisition of new technology as well as the difficulties that come with hiring top talent. Thankfully, they have an ace up their sleeves that allows them to stay competitive: managed IT services. With a great managed service provider helming their technology strategies, small business owners...

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Get Down to Business with Well-Supported Technology

Get Down to Business with Well-Supported Technology

  • By Rafiq Masri
  • November 30, 2020
  • Business

Regardless of what your business does, there is a good chance that it relies pretty heavily on technology. When that technology falters, so does your business. Sure, this might be for a couple hours at a time, but it all adds up and has a major impact on the success of your business. Many organizations have outsourced their IT support...

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How to Keep Your IT Safe from Threats

When a component of your business is as foundationally important as your technology infrastructure is, ensuring it operates effectively is imperative to your organizational success. However, this isn’t always as simple as it sounds. Let’s go over what this means for your business and how this challenge can be addressed. The Importance of Your Technology Infrastructure Without question, the network...

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Everything You Need to Know to Protect Your Business from Shadow IT

Shadow IT is a big problem in today’s business, but not a lot of people know about it. As powerful as technology can be if it is left unmonitored, it can run into problems. Shadow IT is unmonitored technology because it is brought onto a network without an IT administrator’s knowledge. Today, we talk a little bit about fighting shadow...

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Tip of the Week: Best Practices to Keep IT Happy

I want to ask you a question: how is your working relationship with your IT provider, whether you’ve contracted another business, or you have your own internal department? If you suspect it isn’t great, there may be good reason for that. Chances are, you’re what IT would refer to as an “end user.” If you’re concerned that IT may not...

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How IT Services Fit In the Modern Office

Working in an office can often be a grind. People that have never experienced it may not realize just how much coordination is needed to perform successful service delivery and support. One way the modern office functions is with the help of integrated technology. This month we will take a look at the modern office, the technology used by the...

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