Managed Service

Managed Services is Healthcare for Your IT

Managed Services is Healthcare for Your IT

Your business’ critical IT systems are on the fritz again, and you aren’t sure what’s causing the problem. Fortunately, you have access to help. When you don’t feel well, or something’s wrong with your body, you visit your healthcare provider. They’ll examine you, diagnose the problem, and prescribe a solution. This process has been in place for millennia. Much more...

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Five Reasons Remote Monitoring and Maintenance is an Essential Asset

Five Reasons Remote Monitoring and Maintenance is an Essential Asset

  • By Rafiq Masri
  • May 7, 2021
  • IT Blog

While reliable technology support has always been important, the sudden and widespread adoption of remote work by so many businesses has made it an essential component for an organization’s success. However, for your team members to have technology that continues to serve them as they do so, it is important that they are able to receive the same support as...

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Microsoft Exchange Enabled a Global Cybersecurity Event

Microsoft Exchange Enabled a Global Cybersecurity Event

  • By Rafiq Masri
  • March 17, 2021
  • Alerts

Bad news—thanks to four flaws in Microsoft Exchange Server software, over 60,000 individuals and organizations have had their emails stolen by a cyberespionage unit based in China, with over 30,000 of those targeted organizations being in the United States. Let’s review what has taken place up to the time of this writing, and what can be done about it. (more…)

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What Are “Best Practices,” Anyways?

What Are “Best Practices,” Anyways?

We talk a lot—a lot—about “best practices” regarding IT and technology. However, it has come to our attention that not a lot of people necessarily know what this means, especially when it comes from an MSP. We wanted to take a few moments and go over what best practices are, and why it is important that they have a presence...

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Dangerous Zero-Day Threats in Chrome Patched by Google

Dangerous Zero-Day Threats in Chrome Patched by Google

  • By Rafiq Masri
  • December 7, 2020
  • Alerts

We’re always talking about the importance of keeping your software up to date. It is the very best way to avoid the vulnerabilities that can cause data breaches. When the Department of Homeland Security tells organizations to patch their software, however, it is urgent. This is exactly what has happened recently regarding the world’s most utilized Internet browser, Google Chrome....

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How IT is Driving Innovative Developments

How IT is Driving Innovative Developments

Any healthy market economy relies on innovation. The simple act of making bright ideas even brighter helps boost economic efficiency and growth, creating a higher standard of living. Business processes are being transformed through information technology. Here, let’s look at how some of these shifts are shaping up. (more…)

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How to Keep Your IT Safe from Threats

When a component of your business is as foundationally important as your technology infrastructure is, ensuring it operates effectively is imperative to your organizational success. However, this isn’t always as simple as it sounds. Let’s go over what this means for your business and how this challenge can be addressed. The Importance of Your Technology Infrastructure Without question, the network...

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Understanding Innovations to Technology Can Help You Use It

In the 1980s, there was a cartoon by the name of G.I. Joe, based on action figures manufactured by toy giant Hasbro. Due to the popularity of this cartoon, they set out time each week to do a brief PSA aimed to educate kids about the dangers of certain actions. The tagline, “Now you know, and knowing is half the...

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Four Ways Managed Services Can Help Optimize Your Business

To make any business decision, you must weigh the pros and the cons of your options. This includes when you may be considering managed services as your support method. As we are admittedly biased in favor of you adopting managed services, we wanted to review just a few ways a managed service agreement can help you optimize some critical business...

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6 Reasons to Leverage Managed Services: 3. Proactivity

Every so often, you may encounter a need for experience that nobody you currently employ actually has. While you could hire an employee with the desired skills, there’s no guarantee that you could find one in a timely fashion - or that they’d be a good fit. So, for the third part of our series on a managed service provider’s...

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